BDA accepts payment by Visa, Mastercard and Discover.
BDA requires a non-refundable ANNUAL insurance/registration fee of $25 per student. The annual fee automatically posts to the account upon registration but will not be invoiced or charged until BDA services are scheduled.
Accounts are on auto-pay when valid credit card information is entered in the BDA portal and BDA policies are accepted. At the point of agreement, you authorize Blue Dolphins Aquatics to charge your credit card for all invoiced fees (invoices sent via email). This includes past unpaid fees, fees for the current month and/or fees for the upcoming month. Please respond immediately if there is an issue with your invoice to avoid an incorrect credit card charge! A receipt will be sent for approved payments. Another invoice will be sent for declined payments (see policy below).
BDA lesson cancellation policies apply and credit card payment will be processed for swim lesson no shows and unapproved swim lesson student absences.
BDA will refund a credit balance on the account upon request if there is a credit balance with no outstanding fees on the account. Refunds will be credited back to your credit card. If the credit card used for payment is no longer valid, the refund will be issued by check to the address listed on the BDA portal.
If there is an issue with a credit card charge, please contact BDA before initiating a dispute with your credit card holder so both parties understand the disagreement. Once a dispute is filed, BDA is unable to issue a refund to your credit card. If a dispute is filed and BDA subsequently proves that the dispute was not our responsibility, BDA will add all chargeback fees to the client account and process the charge immediately. In addition, if the client does not cancel a disputed charge that was the client's responsibility and the money is taken from the BDA account, BDA will delete the payment from the client account and process the charge for that amount plus the chargeback fees immediately.
If you are no longer using BDA services and do not want BDA to have your credit card information on file, please submit the request to delete the card information to firstname.lastname@example.org. If there are no outstanding fees on your account, BDA will delete the information. If you request BDA services in the future, you will need to enter credit card information before any services are scheduled.